Contact Us
We are a small independent team building free, privacy-respecting PDF utilities. We read every message we receive — your feedback has directly shaped the tools we build and the bugs we fix.
The best way to reach us is by email: [email protected]
We aim to respond to all messages within 2 business days. For urgent issues (a tool that is completely broken, a privacy concern, or a DMCA notice), please write "Urgent" in the subject line.
Bug Reports
If a tool is not behaving correctly, please include:
- Tool name — e.g., "PDF Merger" or "PDF Compressor"
- Browser and version — e.g., "Chrome 124 on Windows 11" or "Safari 17 on iPhone iOS 17.4"
- PDF details — approximate file size, number of pages, and whether it is password-protected
- What you expected — the result you anticipated
- What actually happened — the incorrect or unexpected behavior
Please do not send us the actual PDF file unless we specifically request it — we can usually reproduce issues from the description alone.
Feature Requests
Is there a PDF task you perform regularly that none of our current tools cover? We welcome suggestions for new client-side PDF tools. Please describe your specific use case — what you are trying to accomplish and why existing solutions fall short. This helps us prioritize and implement tools that solve real problems.
Business Inquiries
For advertising partnerships, content collaborations, or other business inquiries, please email [email protected] with "Business Inquiry" in the subject line.
About This Site
PDF Tools Online is an independent project. We are not affiliated with Adobe, any PDF software vendor, or cloud storage provider. Our goal is to provide reliable, private, free PDF utilities that work entirely in your browser without uploading your documents to any server.